1. You can also track shipments using an external service such as https://parcelsapp.com/.

• To contact your local post office by phone, please refer to Carrier Contact Information.

2. You can view tracking details in your order summary. For orders with multiple items, each one might have its own tracking number and delivery date.

3. Depending on your chosen shipping option, tracking updates may not appear immediately.

• If your parcel has been given a local tracking number by your post office, use that number to track your shipment’s status. Refer to the image below to see how to locate your local tracking number.
  
  
  • If your local post office has provided a new tracking number, enter that on your country’s postal website to monitor your package. If no local number is available, keep using the original tracking number on the carrier’s site.
  
  
  4. For more information about our shipping and delivery processes, click here.

WE'RE HERE TO HELP!

If you need further assistance, submit a ticket submit a ticket here. We will respond within 48 hours.